Digitize business processes with mobile applications
Many processes in companies today are still characterized by manual steps and, above all, are paper-based. These include, for example, the creation and processing of invoices, orders, contracts, or service records. This presents enormous digitalization potential. By capturing data via a mobile device with immediate storage in the ERP system, paper-based processes can be transformed into a digital workflow.
From analog to digital service data capture
Powerful mobile devices and modern ERP applications now allow processes to be handled where they occur. This helps avoid errors and makes information available in real-time. Further processing is significantly accelerated. Real-time information provides transparency and facilitates control and management. With their intuitive operation and ergonomics, mobile devices also offer a better user experience for employees.
Before:
Traditional service data capture is characterized by many manual steps.
After:
The service data capture application is a digital solution that creates true transparency and up-to-date information. Used on a mobile device, it is conveniently utilized on-site to record services rendered.
Efficiency gains through mobile service data capture
Using the example of a service provider who invoices their rendered services based on signed proofs, it becomes clear how a digital mobile application can lead to significant efficiency gains:
The manual recording of services that must be verified for billing to the client usually occurs retrospectively. It is time-consuming and prone to errors. No timesheet must be lost, no activity forgotten or incorrectly recorded later. As a result, a high need for clarification often arises, sometimes even leading to disputes with the customer. Due to this enormous post-processing effort, many services rendered are billed with significant delays.
The resulting economic disadvantages can be avoided by using a modern digital solution. Digital service data capture guarantees timely recording of all services rendered and ensures a fast, smooth transition into the invoicing process.
The intuitive mobile application for service data capture only requires a tablet or smartphone. All order-relevant data can be conveniently accessed on the go. The work performed is documented directly via the mobile device and approved by the client. Subsequently, the invoicing process can be initiated immediately.
Your advantages of mobile service data capture:
- Up-to-date information on the order for on-site employees at all times
- Immediate capture of service delivery
- Real-time information on the fulfillment status of services to be rendered
- Significant reduction of manual effort and error susceptibility
- Faster invoicing of services rendered to the client
- Increased liquidity
- Strengthened customer relationships
- Seamless integration into your Oracle ERP Software
All information summarized can be found in our Mobile Applications Flyer
